We aim to keep you informed about updates and new releases in Guesty on a regular basis. See the updates below, along with relevant information from our Help Center.

December
  • Upgraded notifications

The upgraded notifications feature delivers a focused, actionable, and less cluttered experience, helping you stay informed and responsive across mobile, in-app, and email. Learn more.

  • [BETA] Booking.com - Importing reservations

Imported reservations automatically include Virtual Credit Card (VCC) information when linking a listing, eliminating the need to manually update payment details in Guesty. Learn more.

  • Channels - Google Vacation Rentals

Google Vacation Rentals allows travelers to search for and book vacation rentals directly through Google Travel. By connecting your Guesty account to Google Vacation Rentals, you can increase your property's visibility and reach more potential guests. Learn more.

  • Guesty billing page redesign

Take full control over your Guesty charges, payment methods, and invoices—without needing to reach out to support. New features include real time billing status, view all credit cards on file, assign listings per card, access past invoices, and more.

  • [BETA] Booking Engine - Smart search

Guests can search by property name, address, or location with intelligent suggestions, driving faster discovery and higher booking conversion. Available for the Guesty Booking Website

November
  • Marketplace - New partners
    • Truvi is a global risk management platform providing unique real-time information on properties, hosts, and guests within the short-term rental sector. Learn more.
    • Chekin automates the entire check-in process, from booking to check-out. It saves you time, money, and helps you comply with legal requirements by managing everything online. Learn more.
October
  • [BETA] Channels - Google Vacation Rentals

Connect your listings to Google Vacation Rentals, making your direct booking website discoverable to millions of travelers on Google.

  • Message automations - Payment conditions

Send automated messages based on the success or failure of general reservation-related payments. This condition covers common payment scenarios beyond authorization holds and security deposits, allowing you to automatically notify guests about their payment status. Learn more.

  • Communication - New features
    • ReplyAI: Using ReplyAI in your Inbox messages now has 3 new AI features: Suggestions Adjustments, Improve with AI and Conversation Summary. Learn more
    • Automated messages: Better understand and control your automated messages straight from the Inbox widget. This section appears once a reservation is confirmed, and displays messages that are sent to guests only. Learn more.
  • [Beta] Booking.com - Publishing a listing

You can now create a Booking.com account and publish listings directly from Guesty, saving time, reducing manual effort, and maximizing exposure to new channels seamlessly. Learn more.

September
  • Inbox - Live updates

New messages will now appear in the message window as they arrive and the message feed will update immediately, without the need to refresh or reopen the page. 

  • Message automation - Available nights condition

Send automated messages based on the existence of available gap nights before and/or after guests' existing reservation, so that you can offer guests the opportunity to extend their visit. Learn more.

  • Multi-calendar - Customization

You can now see payment status and check-in status directly on reservations and personalize calendar colors to match your workflows for faster insights, fewer mistakes, and more control. Learn more.

  • Taxes - Vrbo sync

Some tax conditions, for example length of stay, now sync with Vrbo. Learn more.

  • [BETA] Multiple users

Accounts can now have up to two Admins per account, each with their own login credentials. Learn more.

August
  • [BETA] Communication - ReplyAI enhancements

Using ReplyAI in your Inbox messages now has 3 new AI features: Suggestions Adjustments, Improve with AI and Conversation Summary. Learn more.

  • Guest Payments - Credit card re-use consent

As Guesty adheres to industry standards for handling and securing payment information, we require our returning guests to explicitly consent before storing their payment information for future use. Learn more.

  • Guesty Booking Website - Hyperlink variables

Insert customizable hyperlinks in various Booking Engine text boxes, supporting localization and variable-based links, so you can enhance business flows and improve guest experience. Learn more.

  • [BETA] Inbox - Live updates

New messages will now appear in the message window as they arrive and the message feed will update immediately, without the need to refresh or reopen the page. 

July
  • Income report - New feature

When managing multiple properties and tracking financial performance, Guesty’s Income report provides a comprehensive solution to help you create, view, edit, save, and export financial data across different time periods. Learn more.

  • Booking website
    • The Booking Engine has been enhanced with comprehensive localization improvements to align with worldwide standards and create a more intuitive experience for site visitors, regardless of their language or region. Learn more.
    • Accessibility enhancements ensure a more intuitive, comfortable, and seamless experience for all users, aligning us with the latest accessibility standards for users relying on assistive technologies or with visual sensitivities. 
  • Mobile app - New homepage

The new user-friendly mobile app homepage includes a 30-day view; quick stats; revenue and occupancy summary, and new widgets for Currently Staying, Needs Attention, Unfinished tasks. Learn more.

  • [BETA] Communications - Inbox widget

The updated widget gives you a better understanding and control over your automated messages without the need to go to the setup page of automated messages or open support tickets. Learn more.

  • Communication - Using WhatsApp in the Inbox

Connect your WhatsApp Business account to the Guesty Inbox to centralize communication. This allows you to communicate with guests via WhatsApp directly from Guesty while maintaining consistent branding and ensuring a professional, personalized experience for your guests. Learn more.

  • New Guesty homepage

Your Guesty homepage provides at-a-glance management of all your properties in one place. Track upcoming check-ins, monitor messages, address urgent issues, and view reservation data. Learn more.

  • User admin capabilities

Monitor and manage your users with no need to contact support, including: re-setting a user's MFA, suspending or un-suspending users, and viewing login history. Learn more.

June
  • Guesty Booking Website - Coupons

Use coupons to offer guests a percentage or money-off discount. Coupons are applied to specific listings, giving you the flexibility to tailor the coupons to your properties' needs. Learn more.

  • Booking.com - Request to Book

Booking.com has extended its Request to Book functionality with pre-book messaging visible directly in the Guesty Inbox, making it easier for you to stay connected with guests before a booking is confirmed. Learn more.

  • Booking.com - Payouts

Guesty’s integration with Booking.com’s Payments API automatically records Stripe-facilitated bank transfer payouts, in addition to bank transfers. Learn more.

  • Reservations - Sharing reports

Export your reservations report as a CSV that works better across different systems and languages, with improved support for multiple currencies. Learn more.

  • Multi-calendar - Enhanced feature

The new version of Guesty's multi-calendar improves speed, usability, and data visibility, making reservation management more efficient and seamless. Learn more.

May
  • Inbox - Send photos directly to Airbnb

Easily send photos to Airbnb guests directly from the Guesty Inbox, with the ability to preview and open right in the Inbox. Learn more.

  • Listings - AI marketing descriptions

Use Guesty’s AI solution to quickly generate or enhance your property’s marketing descriptions. The tool analyzes existing property details and generates three suggestions to populate the description field, allowing you to choose the one that best fits your needs. Learn more.

  • Guesty PriceOptimizer - Data-driven local events

Data-driven local event suggestions are automatically added for all PriceOptimzer listings, replacing the need to manually create each event. For maximum flexibility, you also have the option to create events manually, and to manually edit suggested local events. Learn more.

April
  • Message automations - Inquiry trigger

The new Inquiry trigger automates message responses during the inquiry phase, ensuring timely acknowledgments and follow-ups. Learn more.

  • [BETA] Booking.com - Request to Book enhancement

Booking.com has extended its Request to Book functionality with pre-book messaging visible directly in the Guesty Inbox, making it easier for you to stay connected with guests before a booking is confirmed.

  • Listings - Room arrangement enhancement

"Private/Shared with others" space indication is now available, allowing you to specify which spaces are private and which are shared with other people outside the guest’s party. Syncs with the Booking Website and Airbnb. Learn more.

  • [BETA] Inbox - Send photos directly to Airbnb

Easily send photos to Airbnb guests directly from the Guesty Inbox, with the ability to preview and open right in the Inbox.

  • Message automations - New payment conditions

Send automated messages based on success/failure of authorization hold and/or security deposit payments, for more flexibility communicating with guests who don't pay in full in advance. Learn more.

  • [BETA] Calendar - Reason for blocked dates

Select a predefined reason when creating or editing a calendar block, to standardize block tracking and improve reporting clarity across teams. Learn more.

  • Vrbo - Quote and Hold update

We’ve extended the Quote and Hold approval window from 24 to 42 hours before a reservation is automatically declined, reducing the need for immediate action and enabling a smoother reservation experience. Learn more.

  • [BETA] Listings - AI marketing descriptions

Use Guesty’s AI solution to quickly generate or enhance your property’s marketing descriptions. The tool analyzes existing property details and generates three suggestions to populate the description field, allowing you to choose the one that best fits your needs. Learn more.

March
  • Booking Website - SEO enhancements

Automatically optimize your property pages for better search engine visibility and social media sharing, enhancing guest discovery and engagement. Learn more.

  • [BETA] Message automations - New payment conditions

Send automated messages based on success/failure of authorization hold and/or security deposit payments, for more flexibility communicating with guests who don't pay in full in advance. Learn more.

  • Guesty Customer Experience
    • New Help Center: This new knowledge base centralizes the how-tos, FAQs, troubleshooting, best practices, and videos dedicated exclusively to Guesty Lite.
       
    • 24/7 live chat: Easily contact a member of our Customer Experience team via live chat, allowing you to get answers to your questions in real-time. Live chat is a great way of getting in touch regarding pressing matters that require a quick response from our team, and we aim to respond to your initial message within one minute.
  • Listings - Airbnb nickname sync

You can now update listing nicknames in Guesty, and they will be reflected in Airbnb automatically.
You can also can import Airbnb listings with the nicknames they have already set up on Airbnb. Learn more.

February
  • Reservations - Enhanced report

The new reservations report provides reservation insights with more advanced filters and columns addressing all Guesty products, and improved filtering granularity for better data control and flexibility. Learn more.

January
  • Guesty Locks Manager - Salto locks

Salto locks are supported by Guesty Locks Manager (GLM) and enable you to create and manage temporary access codes for your guests. However, Salto locks behave differently than other lock providers. Learn more.

  • Listings - Updated property page

A new design provides better visualization of the listing status both on Guesty and on booking channels, plus improved visibility into how to connect listings to multiple channels directly from the property page.

 

 

 

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