Setting up a reservations report

Guesty’s reservations report provides a centralized view of your booking data, offering information on key aspects of each reservation. Use this tool to efficiently track reservations, monitor key metrics, and stay organized.

The reservations report default view is displayed when navigating to the reservation page. Customize the report by adding columns and filters to include additional information, such as payment status, booking channel of origin, and a financial breakdown of each reservation’s price.

Learn about key financial terms you can add to the report as columns or filters.

Read our best practices for building custom reports for specific business needs and common use cases.

Follow the instructions to create, print, or download a reservations report.

Create a custom reservations report

A reservations report can include a maximum of 50,000 rows. Contact us if you need a longer report.

Step by step:

1. Sign in to your Guesty account.
2. In the top navigation bar, click More, then select Reservations.
3. Add filters and/or columns to adjust the data.
   • Click next to "Filters" and select the desired filter. Enter the relevant information, then click Save.

   • To add a column, click Columns at the top right. Toggle column names on or off to add or remove them.

     Available filters and columns

     Name	Options	Filter	Column
     Alteration date	Before / After / Between / etc. + date / days
     Balance due	Equals / Does not equal / Is more than / Is less than / Between + number
     Cancellation date	Before / After / Between / etc. + date / days
     Channel reservation ID		✗
     Check-in	Before / After / Between / etc. + date / days
     Check-in form submission status	Select from list
     Check-out	Before / After / Between / etc. + date / days
     Confirmation code		✗
     Confirmation date	Before / After / Between / etc. + date / days		✗
     Creation date (date of import)	Before / After / Between / etc. + date / days	✗
     Airbnb: Creation date - channel (date of creation in Airbnb)	Yesterday / Tomorrow / Week / Month / Past / Next / Last / Set / Before / After / Today + days
     Fully paid	Yes / No		✗
     Guest's name	Contains / Doesn't contain / Equal to {string}		✗
     Import date	Before / After / Between / etc. + date / days		✗
     Listing	Select from list
     Listing's city	Select from list		✗
     Listing's nickname	Contains / Doesn't contain / Equal to {string}
     Listing's title	Contains / Doesn't contain / Equal to {string}		✗
     Number of guests	Equals / Does not equal / Is more than / Is less than / Between + number
     Number of children	Equals / Does not equal / Is more than / Is less than / Between + number
     Number of nights	Equals / Does not equal / Is more than / Is less than / Between + number
     Number of pets	Equals / Does not equal / Is more than / Is less than / Between + number
     Platform	Select from list
     Point of sale	Contains / Doesn't contain / Equal to {string}
     Source	Select from list
     Status	Select from list
     Stay dates	Dates range		✗
     Total paid	Equals / Does not equal / Is more than / Is less than / Between + number	✗
     Total payout	Equals / Does not equal / Is more than / Is less than / Between + number

   • To edit a filter, hover over the name of a filter and click . In the pop-up, make the necessary changes and click Save. In the top-right corner, click Save to update the current filter or Save as to save as a new filter.
   • To delete a filter, hover over the name of a filter and click ✕ or click and in the pop-up, click Remove. In the top-right corner, click Save to update the current filter or Save as to save as a new filter.
4. Click Save as new custom report.
5. Type a name for the custom report and click Save.

View and bookmark saved reports

To view your saved reports, click the downward arrow next to the name of the current report being presented, above "Filters". Select the relevant report from the list.

To bookmark a report, hover over it and click the star to the right. It will be added to the "Favorites" section of the reports list.

Delete a custom reservations report

The default reports cannot be deleted, only the additional reports you've created. Above "Filters", click the downward arrow next to the name of the current report being presented. Locate the relevant report you'd like to delete, hover over it, and click .

Share a reservations report

Email report 

You can share the reservations report directly with contacts or cleaners who have a valid email address updated in Guesty. To share, apply filters to your report, and at the top-right corner, click . Select the relevant contacts or cleaners from the dropdown menu. Configure the message attached to the report and choose to send it Once or Repeat weekly on selected days. Click Share. 

Share link

You can share the reservation report with non-Guesty users such as owners, cleaners, and operations teams via a secure link that displays live, read-only data. To share, apply filters to your report, and at the top-right corner, click . Select the relevant contacts or users from the dropdown menu, configure your message, and click Share. Recipients receive an email with the report link, which can be shared through any communication method without requiring a Guesty login to view the report.

You can revoke access to a link at any time or let it automatically expire after 1 year.

To revoke access, click at the top-right corner of the report, select Manage sharing preferences. In the pop-up, click next to the link, and click Save.

Expired links generate the following message: “This report has expired. Please contact {account.email} to request a new link.”

Rename a reservations report

To rename a report or manage its sharing rules, click at the top-right corner of the report and select Rename. Click Save in the pop-up.

Print or download a reservations report

To print a reservations report, click at the top-right corner and select Print. 

To download a report, click . The report is sent to your email as a CSV file—direct downloads to your device aren't supported.

When downloading your reservations report, two CSV file formats are available:

• Comma-Separated CSV
• Semicolon-Separated CSV

The semicolon format is compatible with spreadsheet tools in regions where commas are used as decimal points (Poland, Germany, France etc.). Both formats use UTF-8 encoding to support special characters.

To download the report as a semicolon-separated CSV, under "Need a different CSV format?" click Click here.