Truvi

Truvi is a global risk management platform providing unique real-time information on properties, hosts, and guests within the short-term rental sector. Truvi offers top-of-the-range ID verification, backed by a monetary guarantee, as well as a comprehensive search function for hosts, guests, and properties. Truvi's mission is to create a future where it is easier for everyone to make better decisions.

Integration features include:

• Auto-import all your Guesty listings
• Select which Guesty listings are managed by Truvi
• Auto-update for guest information in Guesty based on data collected by Truvi:
  • When a guest completed the verification.
  • When the verification file was updated by Truvi.

Copy the Guesty API key

Step by step:

1. Sign in to your Guesty account.
2. In the side navigation menu, click Integrations to open the dropdown menu.
3. Select Marketplace.
4. Search for "Truvi" and click Connect.
5. At the top-right corner, click Connect.
6. Click the API key to copy it.
7. Click Ok.

Connect Truvi with Guesty

Step by step:

1. Sign in to your Truvi account.
2. At the top-right corner, click on the thumbnail with your username and initials.
3. Click Integrations.
4. On the left side, select Guesty.
5. Paste your API key in the field provided.
6. Click Save.
7. Check the boxes for the listings to activate them.
8. Click Save.

Once your sync is established, information from Truvi is automatically applied to your reservations when guests take action.

Use Truvi custom fields

Truvi custom fields help you track guest screening progress and set up automations directly in Guesty. Use these fields' variables in your automated messages to communicate with guests based on their screening status.

Here are the available fields and their variables.

• "TruviScreeningComplete": This field shows if the screening steps have been completed. It defaults to "No" and updates to "Yes" when the guest finishes the screening process. For contactless screening only, this will typically be “Yes” immediately. Use this field to trigger automations, like sending a confirmation message.
  Variable: {{truviscreeningcomplete}}
• "TruviProtected": This field indicates whether protection is in place for the booking. It defaults to "No". It updates to "Yes" only if the host has opted for Protection in Truvi and the Truvi approves the guest based on a risk evaluation.
  Variable: {{truviprotected}}
• "TuviVerificationURL" This is the guest-facing verification link. Share this link with guests so they can complete their screening (only relevant if you are using a guest-facing Truvi product like guest verification). You can include it in automated messages or saved replies.
  Variable: {{truviverificationurl}}