Booking.com

Connecting your Booking.com account to Guesty

• Connecting Booking.com to Guesty
• Connecting or removing Guesty as connectivity provider for a Booking.com listing
• Switching from a Booking.com channel manager to Guesty
• What data is synced between Booking.com and Guesty and where to manage it

Linking your listings

• Linking a Booking.com listing to Guesty
• Changing a linked Booking.com listing to another listing
• Unsupported Booking.com linking statuses
• Booking.com linking errors

Beta: Publishing your listings

• Beta: License compliance for Booking.com properties
• Beta: Publishing a listing to Booking.com
• Beta: Managing new partner restrictions on Booking.com
• Beta: Booking.com publishing errors

Managing connected listings

• Removing a Booking.com listing from Guesty
• Reconnecting a disconnected listing to Booking.com
• Booking.com listing title restrictions

Property settings

• Setting up a Booking.com listing as a "Hostel"

Reservations

• Importing your Booking.com reservations while linking a listing

Pricing & payments

• When will I receive a Booking.com reservation payout?
• Can I move to payments by Booking.com from Stripe?
• Refunding a Booking.com VCC payment
• How much time does a guest have to update an invalid credit card?
• Why are taxes displayed as separate invoice items in Guesty but not in Booking.com?

Communications

• Are inquiries or special requests from Booking.com guests received in Guesty?

Booking.com troubleshooting

• Troubleshooting: Booking.com guest messages missing in the Inbox
• Troubleshooting: Bedroom layout discrepancies for a listing on a Booking.com
• Troubleshooting: Calendar discrepancies on Booking.com
• Troubleshooting: Booking.com reservation sync issues
• Troubleshooting: A Booking.com listing is stuck in pending or failed

Cases to contact Booking.com

• Booking.com actions that cannot be performed via Guesty
• Reporting a guest no-show to Booking.com
• Reporting guest misconduct to Booking.com