This article walks you through the process of integrating your Booking.com account with Guesty. Follow the steps below to establish two-way synchronization between platforms, allowing automatic updates of availability, rates, and reservations. 

1. Create a Booking.com account

First, you must create a Booking.com account.

2. Prepare your listing in Booking.com

Next, make sure your Booking.com listings meet the requirements listed below via the Extranet and make it live.

  • Enter your property’s description, facilities, and room amenities.

    The description on your Booking.com property page is automatically generated based on the information you’ve provided in the Extranet.

  • Add at least 5 photos of your property.
  • Verify your property’s location.
  • Add rates and availability to your calendar.
  • Set your property's status to one of the following:
    • Open/bookable
    • Auto closed (availability)
    • Closed - ready to reopen
    • XML: Closed 
    • XML: Ready to open 
    • XML: Being built
  • Go to the Home tab and in the homepage banner, click Make my property live.

3. Set Guesty as your connectivity provider in Booking.com

Follow the instructions below to set Guesty as your connectivity provider on the Booking.com Extranet.

Step by step

  1. Sign in to your Booking.com account.
  2. Select the relevant listing/property.
  3. In the top menu, click Account.
  4. From the dropdown, click Connectivity Provider.
    This will direct you to the Connectivity Provider page.
  5. Click .
  6. Type in and select Guesty in the "Provider name" search box.
    Then, you'll be automatically directed to the next page (Step 7).

  7. By default, all of the provider management checkboxes will be selected.

    Important:

    The connection will only work if Rates & Availability, Reservations, Content, and Photos are selected.

    We highly recommend keeping all options selected.

  8. Select the Extranet access option, which is unchecked by default.
  9. Click Next.
  10. Follow the flow on Booking.com to complete the setup.

    Once you set Guesty as the listing's connectivity provider, Guesty automatically approves the connection within an hour. Booking.com will send you an email once the connection is approved.

4. Set your rate plans

Set one rate plan per listing in Booking.com before linking your listings. Then, set a cancellation policy in Guesty. Guesty will automatically replace the rate plan in Booking.com with the cancellation policy you configured in Guesty. 

Learn more about about where to manage Booking.com listings, reservations, and guest communication.

5. Prepare your listing in Guesty

6. Link your listing to Guesty

Once have have completed these steps proceed to link your listing to Guesty.

Note:

To link a listing to Guesty, it must have at least 90 days of future availability.

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