Once you have a Booking.com account and it is connected to Guesty, you can link your listings.
Linked listings use a "rates & availability sync" connection type by default. Learn where you should manage your listings, reservations, and guest communication according to the connection type.
Note:
Reservations with past dates will not be imported to Guesty when you link a listing. Learn more about uploading past reservations manually.
Before you begin
- A listing must be listed in order to connect it to Booking.com.
- Make sure your listing has some availability in the next 90 days to be able to link it to Guesty.
- Make sure your listing is in one of the statuses listed below in Booking.com. If it's in an unsupported status the linking process will fail.
- Open/bookable
- Auto closed (availability)
- Closed - ready to reopen.
- XML: Closed
- XML: Ready to open
- XML: Being built
- Learn what actions you need to perform on Booking.com before linking your listing to Guesty.
1. Link a listing to Booking.com
Step by step:
- Sign in to your Guesty account.
- In the top menu, click Channels.
- From the dropdown menu, select Booking.com.
- If you haven’t linked a Booking.com listing before, click Connect to Booking.com. Otherwise, click Connect listings at the top right of the Booking.com distribution page.
- In the “Connect a Booking.com property” page, enter the Booking.com property ID into the textbox and click Next. The property ID can be found in the Extranet’s property dashboard.
If Guesty is not set up as your connectivity provider, navigate to Booking.com's extranet to connect Guesty as your connectivity provider. -
In the “Link to Guesty listings” page, under “Link the property to your Guesty listings”, select the relevant listing in Guesty. You can search for the listing by typing the listing’s name, nickname, or address.
- Click Connect listings in the top right.
Once you establish the link between Booking.com listings and Guesty, and their connection status is “Connected”, reservations with future check-in/check-out dates will automatically be imported to Guesty. Since these reservations were made prior to the linking process, they will be generated in a non-XML format and any change you make to them via Booking.com won't sync to Guesty. Contact us if you need to update these reservations.
2. Finalize the setup in Booking.com
To finalize the connection process and make sure your Booking.com configuration is similar to Guesty, you will need to set up the following items in Booking.com:
- Taxes
- Cleaning fee (must be set up in Guesty as well as the Booking.com Extranet)
- Authorization hold
- Any additional settings
Learn how to troubleshoot common linking problems.
If your listing's connection status is "Pending" for more than 3 days, contact us.
