What data is synced between Booking.com and Guesty and where to manage it

You can connect your listings with Booking.com by linking Guesty listings to existing Booking.com listings. Linked listings default to "Rates & availability" sync. Read below to learn where to manage your Booking.com listings, reservations, guest communication, and tools according to this connection

Data syncing between platforms should occur instantly without delays. If data isn't synced, manually adjust the settings in the platform that was not synced to maintain consistency.

Rates & availability sync

Listing details

Action Where to manage it
Set the property location In Booking.com

Set the listing descriptions

In Booking.com

Includes all the sections under the public description in the property page.

Set the listing title

In Booking.com

Set the listing images

In Booking.com

It is recommended to use landscape images (i.e. horizontal) with a minimum resolution of 2048x1080 pixels. Images with a resolution of 4000x3000 pixels render best results.

Learn more about Booking.com's photo requirements.

Set the listing's bed arrangements In Booking.com
Manage the listing's amenities In Booking.com

Reservations and calendar & availability

Action Where to manage it
Manage calendar & availability In Guesty
Reservation updates

In Booking.com / Guesty

Learn more about which updates you can make to a reservation in Guesty.

Reservation cancellations

In Booking.com

Reservation policies

Action Where to manage it
Manage cancellation policies

Set one rate plan in Booking.com before linking your listing. The rate plan will be deactivated when linking the listing, and be replaced by your cancellation policy in Guesty.

Manage rate plans

Set one rate plan in Booking.com before linking your listing. The rate plan will be deactivated when linking the listing, and be replaced by your cancellation policy in Guesty.

Set check-in/check-out times

In Booking.com

Note that check-in can be no later than 00:00 (midnight) in Booking.com.

Child policy In Booking.com

Financials and revenue management

Action Where to manage it
Accommodation fare

In Guesty

Additional fees, authorization hold, and price adjustments

In Booking.com

Basic fees (cleaning fee, extra person fee)
  • Manage the extra person fee in Guesty.

    An extra person fee is included in the accommodation fare in Guesty. It won't be shown as a separate line item in the guest invoice (folio).

  • Manage the cleaning fee in Booking.com. Update it manually in Guesty.
Manage taxes In Booking.com
Security deposit In Booking.com

Guest communication

Action Where to manage it
Manage guest communication In Guesty

 

Was this article helpful?
0 out of 0 found this helpful