You can allocate one rate plan per Booking.com listing. If you encounter calendar-related discrepancies on Booking.com, it may be due to having multiple rate plans set for a property.
Why the "Minimum length of stay" field appears empty
When a rate plan is connected to Guesty, the "Minimum length of stay" field in the Booking.com extranet will appear empty. This is expected behavior. Booking.com leaves this field blank so that Guesty can control restrictions dynamically via your Guesty calendar. Your requirements are active and managed in Guesty, even if they aren't visible in the extranet.
Resolving calendar discrepancies
If your discover calendar discrepancies between Guesty and Booking.com, follow the steps below to resolve calendar discrepancies by ensuring only one rate plan is connected to your listing.
Step by step:
- Log into the Booking.com Extranet.
- Go to Rates & Availability.
- From the dropdown menu select Rate Plans.
- Delete unnecessary rate plans:
- Select each derived rate plan individually.
- Click Delete to remove the derived rate plans.
- After deleting the derived rate plans, verify that the dates and rates are correctly displayed.
- Ensure that only a single rate plan remains for the property.