Connecting an Airbnb account to Guesty

The listing sync type is set to “Full sync”, meaning rates, availability, and content should be managed in Guesty, not in Airbnb. 

However, you can manage some content attributes directly in Airbnb, using the Airbnb locked attributes feature. You can change the attribute’s value in Airbnb after the listing is imported and connected. The specific attribute will be managed in Airbnb, and “locked” from being changed from Guesty. 

Learn which data types are synced between Guesty and Airbnb for Full sync, and where to manage each data type accordingly.

Current and future reservations are imported to Guesty. Reservations with past check-out dates are imported without the guest's details (Airbnb restricts this for privacy reasons). Past reservations are pulled to Guesty as well but with partial or outdated financial information. Contact us to retrieve the correct financial information for past reservations.

Your Airbnb calendar blocks will be imported as blocks to Guesty. If you were previously connected to another PMS, you might have reservations from other channels appearing in your Airbnb calendar as blocks. They'll be imported to Guesty as blocks as well. If you connect to the source channel of these reservations, Guesty will automatically replace these blocks with the actual reservations.

• The listing's default base price in Airbnb will be imported to Guesty. Following the import, any updates to the base price should be made in Guesty.
• Calendar prices will be imported to Guesty and be reflected in the calendar (similar to manual override via the calendar).
• The listing's seasonal pricing (Rule-sets) in Airbnb will be imported to Guesty as the calendar prices per night nights for the defined period (similar to manual override via the calendar). Then, the seasonal pricing in Airbnb will be removed and replaced as the calendar prices for the relevant period. For example: If you set a rule-set in Airbnb for 100$ for the last week of December, each day's price for the last week of December will be updated to 100$ in the Guesty calendar and the Airbnb calendar.

• The listing's default minimum and maximum nights in Airbnb will be imported to Guesty. Following the import, any updates to the minimum/maximum nights should be made in Guesty.
• Calendar minimum nights will be imported to Guesty and be reflected in the calendar (similar to manual override via the calendar).
• The listing's seasonal minimum nights (Rule-sets) in Airbnb will be imported to Guesty as the calendar minimum nights for the defined period (similar to manual override via the calendar). Then, the seasonal minimum nights in Airbnb will be removed and replaced as the calendar minimum nights for the relevant period. For example: If you set a rule-set in Airbnb for a minimum of 5 nights for the last week of December, each day's minimum nights for the last week of December will be updated to 5 in the Guesty calendar and the Airbnb calendar. 

• Beta users: The "minimum nights by check-in" (day of the week) will be imported to Guesty as the minimum nights per day of the week (for example, a minimum of 3 nights for Mondays) appearing on the property page. Following the import, any updates to the minimum nights per day of the week should be made in Guesty. Following the import, the minimum nights by check-in in Airbnb will be removed. Instead, the minimum nights will be reflected in Airbnb's calendar for the relevant days (for example, Mondays will show a minimum of 3 nights in Airbnb's calendar).

Additional fees set in Airbnb won't be pulled to Guesty. You'll need to configure them in Guesty once the listing is imported (you can only set additional fees per listing).

If you're using an external calendar (iCal): Airbnb disables the iCal connection to avoid conflicting updates. All iCal calendar blocks and notes will be removed from the listing's calendar, and the iCal link will be removed from Airbnb. 

To prevent data loss, manually replace your iCal blocks with manual blocks in Airbnb before connecting to Guesty.

Photos are imported from Airbnb with a lower resolution, and only sync to Guesty upon the initial import. We recommend deleting the imported photos and adding them again in Guesty, so they appear in high resolution (check the recommendations below). Add any additional photos directly in Guesty.

Guest messages are added to the Guesty Inbox as “Unread”. 

Airbnb's linked-calendars feature is deactivated. You can set Smart Calendar Rules in Guesty, instead.

Airbnb Smart Pricing will be disabled, and any pricing adjustments will not be imported into Guesty. To retain your preferred rates, update the base price for affected nights manually in the Airbnb calendar before connecting to Guesty.

You can use Guesty PriceOptimizer instead.

The listing will be imported in the same listed status as in Airbnb. i.e., if it is listed (or unlisted) in Airbnb, it will be listed (or unlisted) in Guesty. If the listing is imported as unlisted, you'll need to list it to make it bookable.

All promotions applied to the listing in Airbnb before the connection (including Early-bird, Last-minute, and Length of Stay discounts) should be managed directly in Airbnb.

An instant booking policy is automatically set for your imported listings.

Guest verification requirements settings are reset. Define them again in Guesty.

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