You can connect your listings with Booking.com by linking Guesty listings to existing Booking.com listings. Linked listings default to "Rates & availability" sync. Read below to learn where to manage your Booking.com listings, reservations, guest communication, and tools according to this connection
Data syncing between platforms should occur instantly without delays. If data isn't synced, manually adjust the settings in the platform that was not synced to maintain consistency.
Beta users: After connecting your Airbnb account to Guesty, you can publish a listing from Guesty to Booking.com if it doesn't exist in Booking.com yet. Published listings use a full sync connection type by default.
Rates & availability sync
Listing details
| Action | Where to manage it |
|---|---|
| Set the property location | In Booking.com |
| Set the listing description |
In Booking.com Includes all the sections under the public description in the property page. |
| Set the listing title | In Booking.com |
| Set the listing images |
In Booking.com It is recommended to use landscape images (i.e. horizontal) with a minimum resolution of 2048x1080 pixels. Images with a resolution of 4000x3000 pixels render best results. Learn more about Booking.com's photo requirements. |
| Set the listing's bed arrangements | In Booking.com |
| Manage the listing's amenities | In Booking.com |
Reservations and calendar & availability
| Action | Where to manage it |
|---|---|
| Manage calendar & availability | In Guesty |
| Reservation updates |
In Booking.com / Guesty Learn more about which updates you can make to a reservation in Guesty. |
| Reservation cancellations | In Booking.com |
Reservation policies
| Action | Where to manage it |
|---|---|
| Manage cancellation policies | Set a rate plan in Booking.com before you link your listing to Guesty. The cancellation policy from Booking.com will remain active by default unless you replace it with a Guesty cancellation policy. |
| Set check-in and check-out times, and arrival instructions |
In Booking.com Note that check-in can be no later than 00:00 (midnight) in Booking.com. |
| Child policy | In Booking.com |
Financials and revenue management
| Action | Where to manage it |
|---|---|
| Accommodation fare | In Guesty |
| Additional fees, authorization hold, and price adjustments | In Booking.com |
| Basic fees (cleaning fee, extra person fee) |
|
| Manage taxes | In Booking.com |
| Security deposit | In Booking.com |
Guest communication
| Action | Where to manage it |
|---|---|
| Manage guest communication | In Guesty |
[Beta] Full sync
Listing details
| Action | Where to manage it |
|---|---|
|
Set the property location
|
You can set your listing address in Guesty upon the initial publish, and only if the listing's status in the Extranet is "XML: Being Built". After the initial publish, make changes in Booking.com. |
| Set the listing title |
You can set the listing's title in Guesty during the initial publish. Learn more about title restrictions. After the initial publish, make changes in both Guesty and Booking.com. |
| Set the listing description |
The listing's description is auto-generated by Booking.com based on the facilities, location details, and other items from the information provided about the listing. Changes can be made on Booking.com. |
| Set the listing images |
In Guesty
Learn more about Booking.com's photo requirements. |
| Set the listing bed arrangements | In Guesty |
| Manage the listing amenities | In Guesty |
| Manage marketing information | In Guesty |
Reservations and calendar & availability
| Action | Where to manage it |
|---|---|
| Manage calendar & availability | In Guesty |
| Manage reservation updates |
In Booking.com / Guesty Learn more about which updates you can make to a reservation in Guesty. |
| Manage cancellations | In Booking.com |
Reservation policies
| Action | Where to manage it |
|---|---|
| Manage cancellation policies | In Guesty |
| Set check-in and check-out times, and arrival instructions |
In Guesty Note that check-in can be no later than 00:00 (midnight) in Booking.com. If you set a later check-in time in Guesty, it displays as 00:00 (midnight) in Booking.com. |
| Child policy | In Guesty |
Financials and revenue management
| Action | Where to manage it |
|---|---|
| Accommodation fare | In Guesty |
| Additional fees, authorization hold, and price adjustments | In Guesty |
| Basic fees (cleaning fee, extra person fee) |
In Guesty An extra person fee is included in the accommodation fare in Guesty. It won't be displayed as a separate line item in the guest invoice (folio). |
| Manage taxes |
You can set the listing's taxes in Guesty during the initial publish if the listing's status in the Extranet excludes the following:
After the initial publish, make changes in Booking.com. Only a limited number of taxes can be set in Guesty. |
| Security deposit | Set and manage security deposit with relevant charge and return policy settings in Booking.com. |
| Environmental fee |
Currently in development. Contact us to be added to the pilot. |
Guest communication
| Action | Where to manage it |
|---|---|
| Manage guest communication | In Guesty |