This article walks you through the process of integrating your Booking.com account with Guesty. Follow the steps below to establish a two-way synchronization between platforms, allowing automatic updates for availability, rates, and reservations.
1. Create an Airbnb account
It is a prerequisite to create an Airbnb account and connect it to Guesty to access Guesty and connect other booking channels. During the connection process, Guesty imports your existing Airbnb listings into your Guesty account.
2. Create a Booking.com account
Once your Airbnb account is connected, create a Booking.com account.
3. Publish your Booking.com properties
Ensure your Booking.com listings meet the requirements listed below via the Booking.com Extranet.
- Enter your property’s description and amenities. The property description on your Booking.com property page is automatically generated based on the information you’ve provided in the Extranet.
- Add at least 5 photos of your property.
- Verify your property’s location.
- Add rates and availability to your calendar.
- Set your property's status to one of the following:
- Open/bookable
- Auto closed (availability)
- Closed - ready to reopen
- XML: Closed
- XML: Ready to open
- XML: Being built
Once your listing are ready, navigate to the "Home" tab in Booking.com and click Make my property live in the homepage banner.
4. Set Guesty as your connectivity provider in Booking.com
Follow the instructions below to set Guesty as your connectivity provider on the Booking.com Extranet.
Step by step:
- Sign in to your Booking.com account.
- Select the relevant listing/property.
- In the top menu, click Account.
- From the dropdown menu, click Connectivity provider. You will be redirect you to the "Connectivity provider" page.
- Click
. -
Enter and select "Guesty" in the "Provider name" search box.
-
By default, all of the provider management checkboxes will be selected. Check the Extranet access option, which is unchecked by default.
Important:
The connection will only work if Rates & Availability, Reservations, Content, and Photos are selected. We highly recommend keeping all options selected.
- Navigate to "Rate plan settings" and ensure only one rate plan is defined.
- Click Save.
- Return to Guesty.
- Click Continue to connect listings.
Once you set Guesty as the listing's connectivity provider, Guesty automatically approves the connection within an hour. Booking.com sends a confirmation email once the connection is approved.
5. Connect your Booking.com properties
In Guesty, return to connect your listings.
Enter your Booking.com Property ID in the field provided.
6. Set your rate plans
You can maintain multiple rate plans per listing in Booking.com during the linking process: one parent rate plan with multiple child rates underneath it. Guesty preserves your existing rate plan configurations, ensuring no data loss during the connection process.
Learn more about where to manage Booking.com listings, reservations, and guest communication.
Import multiple rate plans to Guesty
Once your account is linked, your rate plans work as follows:
Feature |
How to manage it |
|---|---|
| All rates | Pricing and availability are synced from Guesty. |
| Parent rate | Manage cancellation policies and availability restrictions in Guesty. Edit additional parent rate settings directly in the Booking.com Extranet. |
| Child rate | Create and manage from the Booking.com Extranet (all child rates must be created under the same parent rate plan). |
| Reservations | Upcoming Booking.com reservations display on your Guesty calendar, regardless of the rate plan used. |
| Cancellation policies |
Cancellation policies aren't imported from Booking.com. If you set a cancellation policy in Guesty, it syncs to the parent rate on Booking.com. Alternatively, continue managing cancellation policies directly in the Booking.com Extranet. |
6. Prepare your listing in Guesty
7. Link your listing to Guesty
Once have have completed these steps, proceed to link your listing to Guesty.
Note:
To link a listing to Guesty, it must have at least 90 days of future availability.