You can add a cleaning fee to a listing at any time. The cleaning fee will be added automatically only to new reservations before they are confirmed.
Important:
If a reservation is already confirmed when the cleaning fee is configured, it will not be added automatically. You can add the fee to a reservation manually.
Channel notes and limitations
To set different values for each channel individually, click "Set specific cleaning fees for each booking channel". Choose the relevant channel from the dropdown and fill in the relevant details.
Airbnb
When editing an Airbnb cleaning Fee, ensure that the amount does not exceed their maximum cleaning fee of 600 USD + 25% of the nightly price. Airbnb's minimum cleaning fee is 5 USD. Due to conversion rounding, for all other currencies, the minimum is 6 USD.
Booking.com
For linked listings, edit the cleaning fee in both Guesty and in the Booking.com Extranet.
Add or edit a cleaning fee
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click Listings.
- Click the relevant listing.
- In the left-side menu, click Pricing & policies and select Pricing.
- In the "Basic fees" section, click Edit.
- Locate the "Cleaning fee" section, and under "Default value", click the arrow to the left and choose if the fee should be a fixed amount or percentage. You can enter the relevant number by hand or use the arrows to the right.
- To the right, choose how the fee should be calculated, for example, "Per night" or "Per guest".
- At the top of the page, click Save.
Tip:
To charge more than one cleaning fee, for example a mid-stay cleaning, you can create an additional fee.