Reservations

Importing & creating reservations

• Creating a manual reservation
• Uploading reservations to Guesty
• Which reservations are synced to Guesty?
• Checking if a reservation was imported into Guesty

Edit a reservation

• Troubleshooting: Canceled reservation still blocking calendar
• Changing or updating a reservation
• Canceling a reservation
• Tracking changes made to a reservation
• Deleting a reservation

Reservations: Search and reports

• Setting up a reservations report
• Understanding financial terms in the reservations report
• How can I locate a reservation?
• A reservation is missing from the search bar results

Reservation summary & notes

• Adding notes to a reservation
• A reservation's summary section is continuously loading

Check-in, check-out, and length of stay

• Changing the dates of a reservation
• Manually adding or removing blocks for reservations with early check-in or late check-out
• Updating a guest’s estimated arrival and departure times
• Unable to change the dates of a reservation
• Check-in and check-out times are not the same as the listing's default
• See all 6 articles

Reservation source

• Managing reservation sources and platforms
• How can I delete a reservation source?

Allocating reservations to listings

• Moving a reservation to another listing
• A reservation is not assigned to a listing
• Unable to assign a reservation to a listing

Guests & pets

• Changing the number of guests in a reservation
• Changing the number of pets in a reservation
• Updating a guest’s details
• Updating a guest's stay status
• Adding an internal guest note
• See all 10 articles

Reservation status

• Reservation statuses: Overview
• Changing the status of a reservation
• Can I change a Confirmed reservation to Reserved or Inquiry?
• Can I change the status of a closed reservation?
• The reservation's status has changed in the booking channel but not in Guesty
• See all 7 articles