Creating a manual reservation

You can create a single manual reservation at any time, using the Multi-Calendar, or the + button in the top navigation bar.

Once confirmed, the booked dates are blocked on all connected booking channels. You can create reservations with past, current, or future check-in or check-out dates.

The reservation block only covers part of the check-in date and part of the check-out date, as the guest checks in on the arrival date and checks out on the departure date rather than occupying the property the entire day. Guesty includes both the check-in date and the check-out date as part of the reservation block. This means that if, for instance, April 16th is chosen as the "From" date and April 20th as the "To" date, the block covers part of April 16th and part of April 20th, with a total of four nights.

When creating a reservation, the default check-in and check-out times apply. To change these, first create the reservation, then edit it.

Follow the instructions below to create a manual reservation.

Creating a reservation via the top navigation bar

Step by step:

1. Sign in to your Guesty account.
2. Click + in the top right of the navigation bar.
3.  Select New reservation.
4. In the pop-up, enter the reservation dates and select the property from the dropdown menu. Then, click Next.
   • If the selected dates and property are available for booking, or if there is a flexible block, the dates are marked to the right of the property in the Multi-Calendar. Click New reservation in the right side panel. 
   • If the button doesn't appear, the property is blocked for booking for the selected dates. Check why the property isn't available for booking, or click and drag the cursor across other dates you'd like to check. Alternatively, select a different property.
5. If the guest had a previous reservation in Guesty, click Existing guest and select the guest from the dropdown menu. Otherwise, under "New guest", enter the guest's contact details. 
6. Click Price to adjust the reservation's price components, including changing the accommodation fare, additional fees or taxes, or applying coupons.
   • The accommodation fare takes into account pricing tool adjustments such as length of stay discounts.
   • You can add an additional fee to the reservation. The fee must be created first.
   • You can adjust the price of an existing or fee - either a basic fee such as an extra person fee or an additional fee such as a wifi fee.
   • When editing additional fees, changes aren't applied to additional alterations you make to the reservation. For example, if you adjust the cleaning fee for a night, then add an extra night to the reservation, the added night will have the original cleaning fee.
7. Click Source & status to enter the source of the reservation and update its status.
8. Once you've finished adding all the relevant details, click Book reservation.

Creating a reservation via the Multi-Calendar

Step by step:

1. Sign in to your Guesty account.
2. In the top navigation bar, click Calendar.
3. Locate the relevant property in the left sidebar. Then, click and drag the cursor across the dates you want to book in the respective row in the calendar.
4. If needed, adjust the reservation's dates under "From" and "To".
5. At the bottom of the sidebar to the right, click New reservation.
   • The button will appear if the property is available for the selected dates, or if there is a flexible block.
   • If the button doesn't appear, the property is blocked for booking for the selected dates. Check why the property isn't available for booking, or click and drag the cursor across other dates you'd like to check. Alternatively, select a different property.
6. Follow steps 5-8 above.