Inbox

Managing the Inbox

• The Inbox widget
• Best practices: Inbox
• Merging same-guest reservations into a single conversation thread
• Forwarding guest communication to Guesty using an integration email
• Adding an internal note to a conversation in the Inbox
• See all 7 articles

Managing your messages

• Viewing attachments sent by guests
• Marking a conversation as "no need to reply" in the Inbox
• Sending and receiving SMS messages via Guesty
• Using ReplyAI in your Inbox messages
• Managing unread, archived, and snoozed Inbox messages
• See all 6 articles

Troubleshooting and resolving issues

• Resolving error messages in the Inbox
• Resolving WhatsApp error messages in the Inbox
• Troubleshooting: Duplicate guest messages in the Inbox
• Troubleshooting: The Guesty Inbox is not loading
• Troubleshooting: Reply options for guest communication
• See all 9 articles

Inbox FAQs

• Why can't I send a copied automated message from the Inbox?
• How are conversations sorted in the Inbox?