If you previously connected to booking channels through a channel manager or Property Management System (PMS), you can easily switch to a direct integration via Guesty. This allows you to connect directly to your booking channels or Online Travel Agencies (OTAs), streamlining your operations and enhancing efficiency.
By managing all your bookings through Guesty, you can coordinate your reservations, pricing, and availability more efficiently, while enjoying all the advantages of using the Guesty platform.
Learn how to migrate your listings from a former integration with a PMS to a Guesty-OTA integration, and sync your reservations and additional data between the two platforms.
Before you begin
Not all of your existing information can be migrated to Guesty, and not all data can be synced between Guesty and the booking channels. Learn what data is synced between Guesty and each booking channel after you establish the connection between Guesty and the channel, and where you should manage each data type.
Read the information below related to each booking channel, to understand what data can be migrated to Guesty.
Tip:
Create a backup of your current and future reservations before migrating your listings from the PMS. You can later fill in a CSV file with your reservation information, and we can upload it to Guesty.
Overview
Read the following outline of the migration process:
1. Connect your OTA account directly to Guesty
Contact the OTA support team to assist you to disconnect the PMS from the integration with the OTA. Inform them that you want to migrate your listings and reservations to Guesty.
keep the integration active until the migration is done as a backup, unless the channel instructs you to disconnect your integration with the OTA via the PMS before proceeding.
2. Connect your listings between Guesty and the OTA
If you have an existing integration with Airbnb, import your listings from Airbnb to Guesty.
Once the listings are connected in Guesty, you can either link them to your existing listings in the booking channels or publish them directly to the channel. Some channels only allow one of these options, as described below.
3. Sync your reservations and additional data
When the listings are connected between Guesty and the channel, reservations and additional data sync across platforms. In most cases, reservations with future check-ins automatically sync to Guesty when the listing is connected. If mentioned otherwise, or if you want to import your past reservations to Guesty, send us the CSV file to upload them, or create them manually in Guesty.
For some OTA's, such as Vrbo, reservation syncs aren't instant. We advise you to pause accepting reservations or switch to "quote and hold" for 42 hours, until the is sync completed. This can help you monitor new requests and avoid double bookings.
4. Disconnect the integration between the PMS and the booking channel
Follow the instructions below to migrate from the relevant booking channel.
Step by step:
- Disconnect your Airbnb account in the PMS platform.
- Disconnect the PMS from your existing Airbnb account.
- Connect your Airbnb account to Guesty.
- Import your listings in Airbnb to Guesty.
Step by step:
- Connect your Booking.com account directly to Guesty.
- Switch your connectivity provider from the PMS to Guesty for each of your listings. You can request the assistance of Booking.com support to make a bulk update for all of your listings.
- Follow the steps to take before linking listings to Guesty. Then, link your listings in Booking.com to the listings you have in Guesty.
Connected listings in Guesty can be connected to Guesty’s direct booking solution, the Guesty Booking Website.
Step by step:
- Connect your Vrbo account and listing to Guesty.
- Update your listings settings if needed.
- Link additional Guesty listings to Vrbo.