You can deactivate and reactivate a listing at any time. When a listing gets activated, Guesty will manage the listing, and billing for the listing will start. If you wish to stop the billing for your listing for a while, but not to delete it permanently, you can deactivate it.

Learn about the different ways to disable a listing in Guesty

Deactivate a listing

Note the following before deactivating a listing:

Reservations

Changing a reservation is not possible if the listing is inactive.

Billing

Confirmed reservations made before listing deactivation are billed regardless of the check-in date. To avoid being billed for a listing for a specific month, deactivate the listing before the end of the previous month. If a listing is deactivated mid-month you will still be billed for the full month.

Automation

Deactivating a listing will deactivate all automation and calendar features such as Smart Calendar Rules. Reactivating the listing doesn't reactivate Smart Calendar Rules. 

Booking channels integrations

A deactivated listing still appears in connected booking channels. To remove the listing from channels, unlist it before deactivating.

Reporting and analytics

  • Reservations will not appear in custom reports for deactivated listings, and the deactivated listing will no longer appear in the Multi-Calendar.
  • Deactivating a listing removes its data from Analytics. 

Follow the instructions below to deactivate a listing.

Step by step:

  1. If Guesty's snooze publishing feature is activated for the listing, deactivate it to prevent the listing from being reactivated automatically.
  2. Sign in to your Guesty account.
  3. In the top navigation bar, click Listings.
  4. Click the relevant listing.
  5. In the left-side menu, click Settings.
  6. At the top right of the "Status in Guesty" section, click Edit.

  7. Under "Listing status", toggle off Activate listing.

  8. In the pop-up, check the box I have read and understood the result of deactivating this listing, and click Yes, deactivate listing.

Activate a listing

Once you reactivate a deactivated listing, billing for it will resume. If you're unable to reactivate a listing, check your payment method settings.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the Multi-calendar icon.
  3. Hover over the relevant listing in the left sidebar, and click the listing's Property Page icon.
  4. In the left-side menu, click Settings.
  5. Next to "Status in Guesty", click Edit.
  6. Toggle on Activate listing.
  7. Once a listing is activated, check that it is "Listed" in Guesty to ensure that it appears on the connected booking channels. 
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