You can deactivate and reactivate a listing at any time. When a listing gets activated, Guesty will manage the listing, and billing for the listing will start. If you wish to stop the billing for your listing for a while, but not to delete it permanently, you can deactivate it.
Learn about the different ways to disable a listing in Guesty.
Deactivate a listing
Note the following before deactivating a listing:
Reservations
Changing a reservation is not possible if the listing is inactive.
Billing
Confirmed reservations made before listing deactivation are billed regardless of the check-in date. To avoid being billed for a listing for a specific month, deactivate the listing before the end of the previous month. If a listing is deactivated mid-month you will still be billed for the full month.
Automation
Deactivating a listing will deactivate all automation and calendar features such as Smart Calendar Rules. Reactivating the listing doesn't reactivate Smart Calendar Rules.
Booking channels integrations
A deactivated listing still appears in connected booking channels. To remove the listing from channels, unlist it before deactivating.
Reporting and analytics
- Reservations will not appear in custom reports for deactivated listings, and the deactivated listing will no longer appear in the Multi-Calendar.
- Deactivating a listing removes its data from Analytics.
Follow the instructions below to deactivate a listing.
Step by step:
- If Guesty's snooze publishing feature is activated for the listing, deactivate it to prevent the listing from being reactivated automatically.
- Sign in to your Guesty account.
- In the top navigation bar, click Listings.
- Click the relevant listing.
- In the left-side menu, click Settings.
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At the top right of the "Status in Guesty" section, click Edit.
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Under "Listing status", toggle off Activate listing.
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In the pop-up, check the box I have read and understood the result of deactivating this listing, and click Yes, deactivate listing.
Activate a listing
Once you reactivate a deactivated listing, billing for it will resume. If you're unable to reactivate a listing, check your payment method settings.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click
. - Hover over the relevant listing in the left sidebar, and click
. - In the left-side menu, click Settings.
- Next to "Status in Guesty", click Edit.
- Toggle on Activate listing.
- Once a listing is activated, check that it is "Listed" in Guesty to ensure that it appears on the connected booking channels.