You can drag and drop a reservation between different listings or to different dates directly from the Multi-Calendar. Move reservations to manage overbooking, upgrade, or downgrade a guest.
Changing dates automatically updates the payout summary and fees, and requires approval. Financial updates occur only if the price changes.
Note:
Drag-and-drop isn't supported for Booking.com reservations.
Limitations
- The new property must use the same currency as the original.
- You can drag manual blocks only. Calendar settings, such as advance notice and preparation time blocks, can't be dragged.
Channel approval
Approval requirements for other moves vary by channel:
- Vrbo, manual, and Guesty Booking Website reservations can be moved without approval.
- Airbnb reservations require approval.
Move a reservation
Follow the steps below to move a reservation to a different listing or date by dragging and dropping it on the Multi-Calendar.
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Multi-Calendar. - Click and hold a reservation.
- Drag and drop the reservation onto the relevant listing or dates. Drag the reservation to the right or left edge of the Multi-Calendar to scroll to dates outside your current view.
- Review the comparison panel that opens on the right side of the page and edit as needed.
- Under "Property", you can manually select a different property from the property list.
- Under "Dates", you can manually adjust the dates.
- Under "Payout", click
to view and adjust the guest folio. 
- In the bottom-right corner, click Approve.
Airbnb reservations
Moving an Airbnb reservation requires Airbnb approval. After you move the reservation in Guesty, the Multi-Calendar displays an indicator showing the pending new dates.
The new dates remain unreserved and available for new bookings until Airbnb approves the change.
Tape behavior
Review the table below to understand how the reservation tape behaves after you drop it.
| User sees | What it means | Outcome |
|---|---|---|
| Tape snaps back | The target dates are occupied, the currency differs, or it's a cross-account Airbnb move. | The move failed. Verify the currency match and Airbnb account. |
| Red dot appears, and tape doesn't move | Airbnb approval is pending. Resolves automatically. | Waiting on guest approval from Airbnb. No action needed. |
| Ghost tape on empty dates | Shows where the Airbnb reservation lands once approved. | Not a confirmed booking yet. Those dates are still available. |
