You can delete a listing from Guesty at any time. All data related to the listing will be permanently deleted. Once a listing is deleted, the listing's data and associated reservations won't be displayed next to the relevant charges on your Guesty bill. You'll see "Software" or "Undefined" instead. If you don't want to permanently remove the listing, deactivate it temporarily. A deactivated listing will show the full data on your bill.
Learn about the different ways to disable a listing in Guesty.
Reservations assigned to a deleted listing will not route you to the reservation summary page, and the guest details will not be available in the widget. To fix this issue, move the reservation to another listing. If you want to retrieve the reservation data before reassigning it to an active listing, contact us.
Before you begin
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Disconnect the listing from any connected booking channels.
- Learn how to do this for Airbnb.
- For Booking.com, you must disconnect the listing, and then remove it from the integration page. Follow these instructions.
- Contact us to disconnect the listing from Vrbo.
Delete a listing
Follow the instructions below to delete a listing from Guesty.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click
- Hover over the name of the relevant listing and click
. - In the left-side menu, click Settings.
- On the top right, click Actions.
- Click Delete property.
- If the listing is still connected to booking channels, disconnect it first, then click Done. Otherwise, tick the checkbox I have read and understood the result of permanently deleting this property, and click Yes, permanently delete.