The Guesty mobile app allows you to efficiently manage reservation-related tasks while on the go. This guide outlines how to add, edit, and delete reservations directly from the app, focusing on what you can achieve.
Tip:
You can access and manage reservations from the Reservations, Inbox, or Multi-Calendar tabs.
Locate a reservation
To find a reservation:
- Log in to the Guesty mobile app.
- In the home screen, tap
at the top-right corner.
- Enter the guest name or confirmation code to locate the reservation.
Create a reservation
You can create a reservation in two ways:
From the Multi-Calendar tab
- Open the Multi-Calendar tab.
- Tap the desired start date for the reservation.
- Enter guest details, number of guests, and payment information.
- Tap Confirm.
From the Reservations tab
- Open the Reservations tab.
- Tap (+) to add a new reservation.
- Select the property, dates, and guest details, then tap Confirm.
- Tap Book reservation to finalize.
Manage a reservation
When managing reservations in the Guesty mobile app, there are two main sections where you can view and edit the reservation:
Tap in the top-right corner to manage:
- Operations: Track cleaning tasks and maintenance statuses related to the reservation.
- Property: View property details associated with the reservation.
- Guest: View and update guest information.
- Automated messages: View and edit automated messages sent to the guest within the reservation.
- Finance: View and edit guest folio.
- Payments: Set up auto-payments to easily collect and manage your reservation payments.
Tap in the top-right corner and select Edit reservation to manage:
- Status & channel: Confirm or cancel a reservation
- Guest number
- Listing
- Dates
- Notes
- Special requests
- Travel information
- Keycode: Enter a keycode for guest access to the property