Managing reservations in the mobile app

The Guesty mobile app allows you to efficiently manage reservation-related tasks while on the go. This guide outlines how to add, edit, and delete reservations directly from the app, focusing on what you can achieve.

Tip:

You can access and manage reservations from the Reservations, Inbox, or Multi-Calendar tabs.

Locate a reservation

To find a reservation:

  1. Log in to the Guesty mobile app.
  2. In the home screen, tap the search icon at the top-right corner.
  3. Enter the guest name or confirmation code to locate the reservation.

Create a reservation

You can create a reservation in two ways:

From the Multi-Calendar tab

  1. Open the Multi-Calendar tab.
  2. Tap the desired start date for the reservation.
  3. Enter guest details, number of guests, and payment information.
  4. Tap Confirm.

From the Reservations tab

  1. Open the Reservations tab.
  2. Tap (+) to add a new reservation.
  3. Select the property, dates, and guest details, then tap Confirm.
  4. Tap Book reservation to finalize.

Manage a reservation

When managing reservations in the Guesty mobile app, there are two main sections where you can view and edit the reservation:

Tap Reservations icon in the top-right corner to manage:

  • Operations: Track cleaning tasks and maintenance statuses related to the reservation.
  • Property: View property details associated with the reservation.
  • Guest: View and update guest information.
  • Automated messages: View and edit automated messages sent to the guest within the reservation.
  • Finance: View and edit guest folio.
  • Payments: Set up auto-payments to easily collect and manage your reservation payments.

Tap the vertical ellipsis in the top-right corner and select Edit reservation to manage:

  • Status & channel: Confirm or cancel a reservation
  • Guest number
  • Listing
  • Dates
  • Notes
  • Special requests
  • Travel information
  • Keycode: Enter a keycode for guest access to the property
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