When creating additional fees and syncing with channels, you have the option to include the fee in the accommodation fare so it is not visible to guests booking through a connected channel.
You can also "deduct from fare" the included fee so that it appears as a separate line item from the accommodation fare in the guest folio.
Important:
If you activate "deduct from fare", the fee will be deducted from the accommodation fare even if the fee is not synced with the channel.
A deducted fee can't be edited or removed from the guest folio. As a workaround, follow the steps below to adjust the deducted fee in the guest folio by zero-ing out the amounts.
Step by step:
- Navigate to the reservation's guest folio.
- Click Adjust line item and select Accommodation fare.
- Enter the deducted fee amount as a positive value, click Adjust.
- Click Add line item and select Additional fee.
- Enter the deducted fee amount as a negative value, click Add.
For example:
A reservation has an accommodation fare of $1,000, with a deducted amount of (-)$90 for an extra cleaning fee. The extra cleaning fee also appears as a separate line item in the amount of (+)$90.
Create an adjusted line item for accommodation fare in the amount of (+)$90
Add a line item for additional fee in the amount of (-)$90