Follow the instructions below to customize automated messages with headings, images, lists, color schemes, and other elements by adding your own HTML design to the messages. 

Note:

HTML can only be added to messages sent via email.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click Messaging and select Automated messages from the dropdown menu.
  3. To the right of the relevant automation, click the three vertical dots.
  4. Click Edit.
  5. Click the automated message you'd like to edit.
  6. Fill in the relevant information in the fields ("Name", "When the email should be sent?", etc.)
  7. In the "How should the message be sent?" field, select Email.
  8. Scroll down to the "Message Content" section and click the three horizontal dots.
  9. Click the < > source code icon.
  10. In the pop-up window, insert your HTML design.
  11. Click Save.
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