Automate the process of leaving guest reviews for your Airbnb reservations by allowing Guesty to post them on your behalf.
Create a template for the review, choose when you'd like reviews to be posted, and select the default star rating. You can edit or delete a template at any time.
Edit an auto review template
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Properties overview.
- Click the relevant listing.
- In the submenu, click Automations.
- Select Auto reviews.
- Edit the text in the relevant template's textbox.
You can also add variables to the template to personalize the reviews.
For auto reviews, you can only add the following variables: {{guest}}, {{guest_first}}, and {{listing_address_city}}. - Click Save.
Delete an auto review template
To delete an auto review template, click
next to the template you'd like to delete.