We are investigating an issue where Guesty Lite users are experiencing overcharges on bills. An incorrect billing rate applied to some accounts results in higher charges than expected.
Our team is correcting the configuration to ensure future invoices reflect the accurate rate.
If this issue affects your account, we are processing refunds and credits to adjust the overcharged amounts. You do not need to take any action to receive this correction.
We apologize for the inconvenience and appreciate your patience as we work to resolve this issue.