Setting up a non-refundable discount for an Airbnb listing

You can set up a non-refundable discount on an Airbnb listing in Guesty. This discount is offered in addition to the listing’s cancellation policy and applies to reservations with a check-out date within 60 days. Guests can book the non-refundable rate until the cancellation policy takes effect, based on the selected policy type:

  • Flexible: Non-refundable rate is bookable up to one day before desired check-in date.
  • Moderate: Non-refundable rate is bookable up to five days before desired check-in date.
  • Firm: Non-refundable rate is bookable up to 14 days before desired check-in date.
  • Strict: Non-refundable rate is bookable up to 14 days before desired check-in date.

The discount is applied on top of the total listing price, which includes any discounts, promotions, and other pricing adjustments.

Important:

Non-refundable discounts cannot be applied to super strict 30 and super strict 60 cancellation policies, or to listings in Italy.

Follow the instructions below to set up a non-refundable discount for an Airbnb listing.

Step by step:

  1. Sign in to your Guesty account.
  2. Click Listings.
  3. Click the relevant listing.
  4. In the left-side menu, click Pricing & Policies.
  5. Select Reservation policies from the dropdown.
  6. Scroll down to "Cancellation policy" and click Edit.
  7. Toggle on Add a non-refundable discount.
  8. Under "Discount," select the desired discount percentage: The default is 10%.
  9. Click Save.
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