When you create an Auto Task template, you can choose when the task begins ("Schedule for") and you can also set a time frame for the completion of the task ("Can start from" and "Must finish before").
These tasks are linked to the schedule of the reservation, and therefore changes in the reservation's schedule may cause changes in the tasks' status. For example, if you made a change to the check-out time of a reservation, tasks with a "Confirmed" status linked to that reservation's check-out schedule, will revert to a "Pending" status.
This behavior is by design and helps ensure that the assignee of a task is aware of the change in the schedule. The tasks will be re-confirmed when the assignee accepts the task via the Guesty mobile app
Note:
When a reservation is altered, the relevant Auto Task will only update if the reservation status is one of the following:
- Canceled
- Pending
- Confirmed