Setting a primary contact number

You can set a primary phone number for your contacts. When a contact has only one phone number, that number will be set as the primary number by default. 

Important:

  • If you enter a phone number with too many digits, the number will not be saved. This includes numbers imported to Guesty from the booking channel.
  • There can only be one phone number for each of your vendors.

Setting a primary number via Contacts

The contacts section allows you to add new guests that haven't booked a reservation before. Follow the instructions below to set a contact's primary phone number. 

Step by step:

  1. Sign into your Guesty account.
  2. In the top navigation bar, click More and select Contacts from the dropdown menu.
  3. Click on the relevant contact.
  4. Navigate to "Contact profile".
  5. Hover over the "Contact details" section, and and click Edit on the right.
  6. Under "Phone", hover over the field of the relevant number, and click on the star icon to the right. The primary number will be indicated by a blue star.
  7. Click Save.

Learn more about updating a guest's details

Was this article helpful?
0 out of 0 found this helpful