When a reservation is canceled, Guesty may charge cancellation fees for users billed on a percentage basis. Read more below.
Note:
The cancelation fee is charged on the next billing date after the reservation is canceled, regardless of the original check-in date and whether it is the minimum fee of 3 USD or the full percentage.
Airbnb | Booking.com | Vrbo
If a reservation originating from the above booking channels is canceled, a fee is charged based on whether the host or the guest canceled the reservation. See the information below.
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Guest canceled the reservation:
A percentage fee is charged according to the rates in your Guesty agreement. This is calculated based on the reservation's gross host payout. -
Host canceled the reservation:
3 USD.