The Payment Gateway Fee (also known as the Platform Fee) enables you to process payments securely and efficiently within Guesty. By connecting supported processors, you ensure smooth transactions for your guests.
This fee can be viewed in the Stripe dashboard.
These capabilities help you manage transactions securely:
- Improve the user interface and user experience.
- Connect payment processors to secure online transactions.
- Meet the highest security standards with PCI Level 1 Service Provider Certification.
- Store and manage payment card information for future transactions using card-on-file (CoF).
Charging conditions
The fee applies to all transactions processed through payment processors connected to Guesty.
- Applies whenever you process a transaction with a guest.
- Includes charging a payment, initiating an authorization hold, and initiating a security deposit.
- Applies regardless of the transaction status, including "Processed" or "Declined".